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Frequently Asked Questions
A bidet seat is a modern bathroom accessory that replaces your regular toilet seat. It's designed to help you stay clean and fresh after using the toilet. It uses water to wash you, and you can adjust the water pressure to your liking. These seats are easy to install on your existing toilet and easy to keep clean.
Yes, the Conor Elara bidet seat is WaterMark certified and approved for use in Australia. WaterMark Model IDs: https://watermark.abcb.gov.au/product-search/product/972661 and https://watermark.abcb.gov.au/product-search/product/972666
The bidet seat hose has a length of 600 mm.
The recommended distance between the bidet seat hose outlet and the tap should ideally measure around 600 mm.
First, examine the upper or opening shape of your toilet seat. If it has a D curve, it's a D-Shape seat; if it has an O curve, it's an O-Shape seat.

Most bidets are installed at the same height as the toilet bowl, typically 40 cm (15.7 in) from the floor. Taller users may prefer 45-50 cm; shorter users, 38-42 cm.
Bidets have 2 nozzles for different cleaning purposes - the rear for general cleansing and the front for feminine hygiene. It ensures thorough and customisable cleanliness.
No, it does not include an AVB or certified high-hazard backflow prevention device. Any additional backflow protection required must be provided by a licensed plumber in accordance with local plumbing regulations.
No, use water only. The bidet is designed for hands-free cleaning after using the toilet.
No, O-shaped toilet seats may not fit all toilets. Check toilet shape and size compatibility before purchasing to ensure a proper fit.
Width: 367 mm | Height: 85 mm | Length: 476 mm

No, D-shaped toilet seats may not fit all toilets. Check toilet shape and size compatibility before purchasing to ensure a proper fit.
Width: 367 mm | Height: 90 mm | Length: 485 mm

The material used in the bidet seat is Premium Quality Duroplast (UF material).
The bidet seat works best with a water pressure range of 0.07-0.08 MPa.
Make sure you're pressing the button on the side while inserting the seat onto the fixing plate - without pressing this button, the seat may not fit properly. Once inserted, push the seat all the way to the end until you hear a click, indicating it's securely fixed. To remove: close the lid, press the side button, and pull the seat along the direction shown in the manual.

We offer two inlet options for our bidet seats: left inlet and right inlet.
Yes, both the O shape and D shape bidet seats have two inlet options available: left inlet and right inlet.
No, the O shape and D shape bidet seats are non-electric.
Yes, both the O shape and D shape bidet seats feature a self-cleaning nozzle.
The WaterMark scheme of the Conor bidet seat is WMK26172.
The bidet seat installation kit includes a flexible hose, fixing plate, bolts, washer, cross screwdriver, and an installation manual.
While Conor bidet seats are designed for straightforward installation, Australian plumbing regulations require that any bidet connected to the water supply be installed by a licensed plumber to ensure compliance and safety.
The warranty period for the bidet seats is 2 years.
If your toilet has mounting holes wider than 180 mm, we can provide a compatible extension bracket to ensure the bidet seat can be installed securely. Simply send us the distance between the mounting holes or a photo of your toilet, and we'll confirm the correct extension bracket for your setup.
Yes. The Conor Elara features a side control lever that allows you to easily adjust the water pressure for a more comfortable cleaning experience.
The Conor Elara D Shape has inner seat opening dimensions of 278 mm (length) x 224 mm (width).